FAQS

Our online therapy sessions are all done through an easy-to-use, secure platform called Jane App. Once you book an appointment, you’ll receive a link by email that you click on at the time of the session that will connect you and your therapist by video. Scheduling, intake forms, and payment are done through the same system, keeping everything simple and all in one place!

We’re a fully virtual practice offering sessions through secure video and phone appointments.

Once your therapy session is booked, you’ll be sent a link to fill out our intake form. It’s simple to follow, and doesn’t require any printing or scanning, but you’re always welcome to contact your therapist with any questions you might have!

It can also be helpful to reflect on what you hope to achieve while working with your therapist. This helps your therapist guide sessions in a way that best achieves your goals. If you’re not sure, that’s okay too! You and your therapist can figure it out together.

The length of therapy can vary depending on a number of different factors (goals, symptoms, history, etc.). Your therapist will check in with you regularly to make sure you’re always progressing in the right direction. It’s our priority to help you meet your needs and feel better as soon as possible. Many clients we work with start to see results between sessions 4-6, but this can also vary widely.

You can schedule an appointment by using our online booking system or by filling out our contact form. Once you complete the contact form, we will be in touch within one business day to help with next steps.

Your appointment time is set aside especially for you. Because that time is reserved, it’s difficult to offer it to someone else on short notice if plans change! If you need to cancel or reschedule, please let us know at least 48 hours in advance of your appointment. This allows us to offer the spot to another client who may be waiting for a session. Cancellations made with less than 48 hours’ notice, or missed appointments, are billed at the full session fee, though unforeseen circumstances may be considered. We truly appreciate your understanding and respect for this policy, which helps us keep care accessible and consistent for everyone.

Friends and family can be great supporters and are so helpful in times of need! The difference between seeing a therapist and talking to your loved ones is that your time with your therapist goes beyond emotional support. In therapy, we work towards your goals and making positive, lasting changes in your life. Your therapist will also offer expertise and a non-biased perspective regarding the challenges you’re facing, with the time and space dedicated SOLELY to you and your needs. You have the freedom to explore your thoughts and feelings without fear of judgment, repercussions, or placing strain on your relationships.

In our experience, we’ve found that keeping your therapy sessions consistent yields the best results, and so we recommend attending a session either weekly or bi-weekly at the start of therapy. As treatment progresses, you can space your sessions out further or attend as needed.

With that being said...everyone has different needs, insurance coverage, and schedules, and so it is completely up to you and what you think would be best!

We know how overwhelming the process of finding a therapist can be and we’ve got you!

Feel free to fill out our contact form and we’ll let you know who we suggest based on what you want to work on, your availability for appointments, and any other preferences.

Our Client Care Coordinator, Marly, can also give you a call to go over your options and answer any questions you have.

The phone or video consultation is a quick opportunity to get to know the therapist and get any questions you have answered before getting started.

You’ll chat about the challenges you’re facing right now, and your therapist will tell you a little more about their background and how they can help.

We also understand that starting therapy can be stressful! We find that having this quick intro helps ease anxiety around the therapy process and gives you a chance to get to know your therapist a bit better (a vibe check if you will).

We also want you to know that we’re always excited to chat with a new potential client, even if you aren’t 100% sure of what you’d want to work on in therapy. We’re here to help you figure it out!

Yes, we work with couples! Learn more about our couples therapy services here.

Our therapy services are covered by most extended health insurance plans, however we always suggest confirming your coverage before getting started.

You would be checking that you have coverage for services provided by a Registered Social Worker (MSW, RSW).

Fees for individual therapy sessions range from $170 - $200 per 50 minute appointment, depending on the therapist. Couples therapy sessions are $190 per 50 minute appointment.

Samantha Mirarchi - $200 per 50 minute individual session

Sara Boersma - $170 per 50 minute individual session

Julia Mazzotta - $170 per 50 minute individual session

Hillary Bowdridge - $170 per 50 minute individual session & $190 per 50 minute couples session

Sliding scale is available upon request and subject to availability.

Don’t hesitate to E-mail us if you have any questions or would like more information.

Yes, we do have some sliding scale spots available. Contact us for more information - we’re happy to help!

In short, nope! A referral from your Doctor isn’t needed for our therapy services.

You can get started by scheduling a free consultation using our online booking system or by sending us an email.